Privacy Policy
Effective Date: October 2024
Overview: At Doc Billers, we are committed to providing transparent, efficient, and compliant medical billing services. Our policies are designed to ensure clarity and professionalism in all interactions with our clients and their patients.
1. Billing Practices:
- We adhere to all federal and state regulations regarding medical billing.
- All billing procedures are conducted in accordance with the guidelines set forth by the Centers for Medicare & Medicaid Services (CMS) and other relevant entities.
- We ensure accurate and timely submission of claims to maximize reimbursement for our clients.
2. Patient Privacy:
- We prioritize the confidentiality of patient information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
- Patient data will only be accessed by authorized personnel and will never be shared without proper consent.
3. Transparency:
- Clients will receive detailed billing reports outlining services rendered, payments received, and outstanding balances.
- We provide clear information on billing procedures, including payment plans and options for patients.
4. Dispute Resolution:
- In the event of billing discrepancies, clients are encouraged to contact us directly. We will work collaboratively to resolve any issues promptly.
- A formal dispute resolution process is in place to address concerns efficiently.
5. Client Responsibilities:
- Clients are responsible for providing accurate patient information and ensuring that all insurance details are up to date.
- Timely communication regarding any changes in patient status or insurance coverage is essential for effective billing.
6. Payment Terms:
- Payment for services rendered will be outlined in the client agreement. We accept various payment methods to accommodate our clients.
- Late payments may incur additional fees as specified in the client agreement.
7. Compliance and Training:
- Our team undergoes regular training to stay updated on industry changes, billing codes, and compliance regulations.
- We maintain a culture of integrity and ethical billing practices.
8. Contact Information
For any inquiries or concerns regarding our billing practices, please contact us at:
DOC Billers (208) 693-9076
support@doc-billers.com 14908 GLADIOLUS CT Woodbridge, VA, 22193, United States.
DOC Billers (208) 693-9076
support@doc-billers.com 14908 GLADIOLUS CT Woodbridge, VA, 22193, United States.