PRIVACY POLICY

Welcome to DOCBILLERS LLC. The terms Company, we, our, and us refer to DOCBILLERS LLC. By visiting doc-billers.com, submitting information, or engaging with our services, you agree to this Privacy Policy, Messaging Policy, and Terms of Service.

DOCBILLERS LLC provides medical billing and healthcare revenue cycle management services including:

  • Medical billing and coding services
  • Claims submission and follow up

  • Payment posting and reconciliation

  • Account and revenue management

  • Client communication and support

We communicate with clients by email, phone, and SMS messaging.

By submitting your phone number through our website, you consent to receive SMS text messages from DOCBILLERS LLC. These may include:

  • Appointment and consultation reminders

  • Account and billing related notices

  • Service updates and progress notifications

  • Service updates and progress notifications

  • Customer support communication

  • Inquiry and follow up responses

Message frequency may vary based on service activity.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for more information.

For support:

SMS consent is never sold or shared with any third parties.

Required SMS Privacy Notice

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt in data and consent. This information will not be shared with third parties.

We may collect:

  • Name, email, phone, and business or practice details

  • Form submissions and service requests

  • Billing and payment related information

  • IP addresses, browser type, and device information

  • Website usage analytics

  • Communication and account history

We may use your information to:

  • Provide and manage medical billing services

  • Send SMS and email service updates

  • Process payments and invoices

  • Communicate with clients regarding accounts

  • Improve service quality and website performance

  • Meet legal and regulatory requirements

  • Information is stored securely using professional hosting services

  • Encryption and access controls protect sensitive data

  • Only authorized personnel may access personal information

  • Data is not sold, rented, or traded

  • Information is retained only as required for business operations

DOCBILLERS LLC uses secure third party service providers for hosting, analytics, communication routing, and payment processing. These providers process information only to support our business functions and must protect all data they handle.

These providers do not receive mobile numbers or SMS opt in consent for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt in data and consent. This information will not be shared with third parties.

We may use cookies and tracking tools to:

  • Improve browsing experience

  • Understand website traffic

  • Enhance service performance

Users can disable cookies in their browser settings, but some features may not function properly.

You may request:

  • Access to your stored information

  • Correction of inaccurate information

  • Deletion of data where legally allowed

  • Withdrawal of SMS consent at any time by replying STOP

For rights requests, email support@doc-billers.com

Payments for services are processed securely.
Refunds are evaluated on a case by case basis.
Refunds are only issued if services are not delivered as agreed in the service contract.

Users agree to:

  • Provide accurate contact and account information

  • Not misuse website content

  • Respect intellectual property rights

  • Follow applicable laws and regulations

Our website may include links to third party services. We are not responsible for the privacy practices or content of those external websites.

Our services are not intended for children under 18.
We do not knowingly collect personal data from minors.

If you access our services from outside the United States, you consent to having your data transferred to and stored in the United States.

We may update this Privacy Policy at any time. The latest version will always be available at doc-billers.com